Family Navigator Help Me Grow Call Center #64

Do you have a desire to aid families with young children by connecting them to Solano County programs and services? Do you have an outgoing, energetic and positive personality? This may be the position you’ve been waiting for.

WHO WE ARE:

Solano Family & Children’s Services promotes and advocates for the well-being of children, their families and child care providers, by offering access to a variety of child care resources. We hire individuals who have a strong work ethic and are looking for a career that supports our mission and impact in Solano County.

WHAT YOU’LL DO:

The Family Navigator, Help Me Grow (HMG), Call Center representative will have daily phone interaction with parents, Pediatricians and medical staff while assisting clients with navigating community systems, data entry, documenting and making follow up calls and completing the referral process. This person will serve as a lead community service connections for the SFCS staff, plan/host HMG “Get Connected” meetings and assist with the development and implementation of policies and procedures related to the HMG program.

OUR IDEAL CANDIDATE:

The ideal candidate should be proficient with a variety of responsibilities including Microsoft products, excellent interpersonal, written, and oral communication skills, as well as customer service and listening skills.

• At least 12 Core Units of Early Childhood Education (ECE) or a BA or AA degree in Child Dev/ECE PREFERRED

• Minimum one years’ experience working with families, in a social service agency, call center, or similar community resource service PREFERRED

• Ability to ask inquiring questions, identify and understand concerns, and identify appropriate referral process

• Must possess a professional and friendly attitude to quickly develop a rapport with clients.

WHAT ELSE YOU SHOULD KNOW:

Drug screen and background check required after offer of position. Full job description is available on our website or request via email at kparkham@solanofamily.org. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type:

Full-Time

Days:

Monday – Friday (Occ Weekends)

Hours:

8:30 AM – 5:30 PM (Occ Evenings)

Open To:

Internal & External

Department:

Resource & Referrals

Reports to:

R&R Manager

Management:

No

Position Status:

Non-Exempt

Salary:

$22.35 Hourly

Benefits:

• Medical • Dental • Vision • 403(b) • Aflac

• Life/ADD • LTD

• FSA

Date Updated:

6/2/2022

LOCATION

421 Executive Court North

Fairfield, CA 94534-4019

(707) 863-3950

How the food you eat affects your brain - Mia Nacamulli

When it comes to what you bite, chew and swallow, your choices have a direct and long-lasting effect on the most powerful organ in your body: your brain. So which foods cause you to feel so tired after lunch? Or so restless at night? Mia Nacamulli takes you into the brain to find out. 

Lesson by Mia Nacamulli, animation by Private Island.

LOCATION

421 Executive Court North

Fairfield, CA 94534-4019

(707) 863-3950

Website

Family Navigator SFCS/HMG #87

Do you have a desire to assistance families with young children by connecting them to Solano County programs and services? Do you have an outgoing, energetic, and positive personality? This may be the position you’ve been waiting for.

WHO WE ARE:

Solano Family & Children’s Services (SFCS) promotes and advocates for the well-being of children, their families and child care providers, by offering access to a variety of child care resources. We hire individuals who have a strong work ethic and are looking for a career that supports our mission and impact in Solano County.

WHAT YOU’LL DO:

The SFCS Family Navigator representative will have daily phone and in-person interaction with SFCS Family Services Specialists and Subsidized Child Care parents, while assisting clients with child care referrals, connections to community services, data entry, documenting, and making follow up calls. This person will serve as a liaison between the Child Care Subsidy Program and R&R/Help Me Grow. The Navigator will assist with the development and implementation of policies and procedures related to subsidy child care referrals, and the HMG program.

OUR IDEAL CANDIDATE:

The ideal candidate should be proficient with a variety of responsibilities including Microsoft products, excellent interpersonal, written, and oral communication skills, as well as customer service and listening skills.

• At least 12 Core Units of Early Childhood Education (ECE) or a BA or AA degree in Child Dev/ECE PREFERRED.

• Minimum one year experience working with families, in the Subsidized Child Care Program, in a social service agency, call center, or similar community resource service PREFERRED

• Ability to ask inquiring questions, identify and understand concerns, and determine appropriate referrals.

• Must possess a professional and friendly attitude to quickly develop a rapport with clients.

WHAT ELSE YOU SHOULD KNOW:

Drug screen and background check required after offer of position. Full job description is available on our website or request via email at kparkham@solanofamily.org. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type:

Full-Time

Days:

Monday – Friday (Occ Weekends)

Hours:

8:30 AM – 5:30 PM (Occ Evenings)

Open To:

Internal & External

Department:

Resource & Referral

Reports to:

R&R Manager

Management:

No

Position Status:

Non-Exempt

Salary:

$22.35 Hourly

Benefits:

• Medical • Dental • Vision • 403(b) • Aflac

• Life/ADD • LTD

• FSA

Date Updated:

6/2/2022

LOCATION

421 Executive Court North

Fairfield, CA 94534-4019

(707) 863-3950

Why K-12 Teachers and Their Students Need Investments in Child Care

To meet the caregiving needs of the K-12 educator workforce and the developmental needs of the youngest students, the United States needs sustained, significant federal investments in the accessibility and affordability of high-quality child care.

Child care has become increasingly unaffordable for all families in the United States. Teachers face particular caregiving challenges—something that the COVID-19 pandemic has thrown into stark relief. Virtual learning and quarantine protocols, while necessary to keep students and staff safe, have forced many teachers to simultaneously teach students from home and care for their own young children. At a time of heightened teacher shortages and low teacher wages, educators caring for their own young children need access to affordable child care. High-quality child care also has substantial and numerous benefits for child development, which helps students come to school ready to learn, allowing teachers to focus on delivering engaging instruction. To meet the caregiving needs of the K-12 educator workforce and the developmental needs of the youngest students, the United States needs sustained, significant federal investments in the accessibility and affordability of high-quality child care.

Read more, here.

LOCATION

421 Executive Court North

Fairfield, CA 94534-4019

(707) 863-3950

Website

What causes cavities? - Mel Rosenberg

When a team of archeologists recently came across some 15,000-year-old human remains, they made an interesting discovery: the teeth of those ancient humans were riddled with holes. So what causes cavities, and how can we avoid them? Mel Rosenberg takes us inside our teeth to find out. 

Lesson by Mel Rosenberg, animation by Andrew Foerster.

LOCATION

421 Executive Court North

Fairfield, CA 94534-4019

(707) 863-3950

Website

SUBSIDIZED CHILD CARE PROVIDERS

1.How Can I Provide Child Care Services for Subsidized Families?

- Licensed Family Child Care Providers – A person who has become licensed through the Department of Social Services/Community Care Licensing (DSS/CCL) and cares for a child for part of the day for a fee.

R&R’s “Steps to Become a Licensed Family Child Care Provider”

- TrustLine Providers – A person unrelated to a child who has been cleared through the TrustLine Registry and cares for the child for part of the day for a fee.  

• How to become a registered TrustLine Provider

- TrustLine Exempt Providers – An AUNT, UNCLE, or GRANDPARENT (through blood, marriage, or court decree) who takes care of a child for part of the day for a fee.

2.How Does the Subsidized Program Work?

- Watch the Monarch Instructional Video here

- Subsidized Program Handbook

3.Forms : Subsidized Provider Documents

4.Information Regarding Other Programs

- Food Program

- Resource & Referral

RESOURCE & REFERRAL PROGRAM

1. How To Become A Licensed Child Care Provider

• Call Our Technical Assistance Line – Ext. 752
• Child Care Initiative Project (CCIP)
• Finding Approved Health and Safety Training
• Emergency Medical Services Authority (EMSA)
• SFCS Health and Safety Trainings

2.How to Sign Up for Our Referral Program

3.Lending Library

• Resource List

4.Workshops

• Community Networking
• Trauma Informed Care
• Business Practices

LOCATION

421 Executive Court North

Fairfield, CA 94534-4019

(707) 863-3950

Website

Parent Workshops

Child care providers have one of the most important jobs - the care and education of children during the most crucial early learning years. Solano Family and Children’s Services offers training and workshops which cover critical early childhood issues and contain relevant information. Through various activities, providers gain practical knowledge, which we hope will inspire improvement in the quality of care they offer to the families they serve.

Parents will also benefit greatly from any of our provider trainings they wish to attend or the parenting events we hold. In addition, we offer a monthly “Parent Café.” SFCS Parent Cafés are a FREE parent night with meaningful and guided conversations, where we share stories, get information on how to take care of ourselves and our families, and raise strong, happy children.

For an up-to-date listing of our workshops for providers and parents, please visit our Eventbrite site.

LOCATION

421 Executive Court North

Fairfield, CA 94534-4019

(707) 863-3950

Website